OUR MISSION

Professional and reliable services for customers and suppliers.

SVR Aftermarket Agency was founded in the 2009 from the high experience in the aftermarket sector by its founder Mr. Carmelo Longo, who initially deals with the Italian market, one of the most complex and largest markets in Europe. After excellent results achieved in Italy, the SVR Aftermarket Agency in 2010 started to invest its professionalism and the competence on the markets of East Europe such as Belarus, Russia and Ukraine resulting in an impressive and constant growth that year after year allows us to acquire new area of competence. In order to meet the increasing request for support and facilitate the direct contact with foreign customers, the SVR Aftermarket Agency opened two branches in the heart of Eastern Europe: first one in Serbia (Belgrade) in 2013 and then in Moldavia (Chisinau) in 2015. Today SVR Aftermarket agency takes care of more than 25 countries and it is proud of its experience achieved during time.

Our Services

Services for suppliers

SVR Aftermarket Agency offer their services to the companies that want to expand their sales in the market of our competence. We follow our partner from the first definition of the market strategy and we follow them step by step in order to achieve the objectives laid down. Our services start from the customized business consulting offered to your company, based on the study of the products, market analysis, the company structure and the long-term goals that want to be achieved. This analysis leads to the definition of a work plan and a winning commercial strategy. The companies that are represented by SVR Aftermarket agency know that they rely on a reliable partner with a deep knowledge and experience, with several advantages:

  • They manage to have a better view of the market given by our knowledge of Central and Eastern European markets.
  • They establish a relationship with the best customers, since we take care of visiting customers several times during the year and this improves and makes communication with the customer more efficient.
  • It facilitates the process of price development and market analysis, thanks to our daily studies and reports.

Customer service
Customers are at the center of our work, they are the focus of the agency. Day after day we try to research and invest in services that can ensure excellent customer service and maintain high quality standards. For this reason, our Customer service is one of our strengths, where we always try to give fast and efficient answers. Customers who work with us have the following advantages:

  • A single interlocutor for different companies: in this way the complexity of the relationships is simplified and a global vision is facilitated.
  • Fast and accurate solutions for all requests, thanks to a deep knowledge of customer needs.
  • A direct, secure and reliable contact.

Customer service
Customers are at the center of our work, they are the focus of the agency. Day after day we try to research and invest in services that can ensure excellent customer service and maintain high quality standards. For this reason, our Customer service is one of our strengths, where we always try to give fast and efficient answers. Customers who work with us have the following advantages:

  • A single interlocutor for different companies: in this way the complexity of the relationships is simplified and a global vision is facilitated.
  • Fast and accurate solutions for all requests, thanks to a deep knowledge of customer needs.
  • A direct, secure and reliable contact.

Why we are the best

FAST RESPONSE

Our staff that can answer in 8 different languages will reply to any information request or order request within 24 hours.

BEST SUPPLIERS

We always choose to represent the best aftermarket companies, which can guarantee best product quality, wide range and fast deliveries.

CLIENTS

Our customers are major distributors or national and European aftermarket importers, who aim to always get the best spare parts on the market with a quality equal to the original in the shortest possible time.